Revocation Policy for the delivery of Digital Content – that is delivery by download.

cancellation policy for consumers

A “consumer” is a client that is purchasing a license not for professional and/or commercial use.

You may step back from your order within 14 days without providing any further reason. To cancel an order you just have to inform me (T. Bortels, Anklamer Straße 15, 10115 Berlin, T. +49 179 5252807 Email: info@bilderbook.com) either by post or by email that you want to cancel your order.

I will then fully refund your order within fourteen days through PayPal using the payment / contact information you provided on your original order.